Appointment & Device Tracking Software for Repair Shops
PLAN 7/24 manages the device drop-off and pickup process as appointments for phone, computer and appliance repair shops. Customers get an automatic notification the moment their device is ready.
The problem this usually causes
When customers call to ask if their device is ready, staff time gets pulled away from the actual repair work.
Why businesses in this space use PLAN 7/24
- Define phone repair, computer repair and appliance repair as separate services
- Automatic SMS/push notification when a device is ready or the job is complete
- Keep each customer’s past repair history on file
How it works
- 1Define phone, computer and appliance repairs as separate services.
- 2Customers choose a drop-off or service time on your link.
- 3Notify customers when the device is ready and track income and expenses in the same place.
Example reminder message
Hello, your device is ready. You can collect it tomorrow during working hours.
A sample template. You can edit the wording to suit your business.
Also included
Which plan do I need?
- Free: 50 appointments per month, basic appointment and customer management.
- Standard: online booking link, SMS & push notifications and income/expense tracking (100 appointments per month).
- Professional: adds staff management and detailed analytics (300 appointments per month).
- Corporate: unlimited appointments and multi-branch management.
All plans include a 14-day free trial. See current pricing on the home page.
Frequently Asked Questions
Is the customer notified automatically when their device is ready?
Yes, marking an appointment "Completed" automatically sends the SMS/push notification template you’ve set up.
Can I see a customer’s previous repair history?
Yes, past appointments and notes are kept on the customer card so you can spot recurring issues.
Can I tell customers when the device is ready?
Yes, when you update the appointment status the SMS/push notification you configured is sent.
How many appointments does a repair shop need?
The free plan includes 50 per month; busier shops fit Standard (100) or Professional (300).
Can I add parts cost as expenses?
Yes, add expense records to see monthly profit.